Privacy Policy
This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our services.
1. Introduction
One Red Chair respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you may have regarding your information.
By using our website, guides, courses, digital products, services, or related features, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect information that helps us operate our website, provide our services, process purchases, communicate with you, and improve the user experience.
2.1 Information You Provide
You may provide personal information when you:
- Create an account
- Purchase a guide, course, service, or other digital product
- Join our email list
- Fill out a contact form
- Communicate with us directly
This information may include:
- Your name
- Email address
- Billing information
- Account login details
- Any information you choose to submit in messages or forms
2.2 Information Collected Automatically
When you use our website, certain information may be collected automatically to help us understand site usage, improve performance, and maintain security.
- IP address
- Browser type and device information
- Pages visited and actions taken on the site
- Date and time of visits
- Referring website or source
- Cookies and similar technologies
2.3 Payment Information
If you make a purchase, payment information may be collected and processed by our third-party payment processor. We do not store full payment card details on our servers unless specifically stated otherwise.
3. How We Use Your Information
We use your information for legitimate business purposes, including to:
- Provide access to guides, courses, products, and services
- Process transactions and send purchase confirmations
- Create and manage your account
- Respond to inquiries and support requests
- Send service-related emails and updates
- Send marketing emails if you opt in or where otherwise permitted by law
- Analyze usage and improve our content, services, and website
- Maintain security and help prevent fraud, abuse, or unauthorized access
4. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to remember preferences, understand site traffic, improve user experience, and measure marketing effectiveness.
You can usually control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.
5. How We Share Information
We do not sell your personal information. We may share information only in limited circumstances, such as:
5.1 Service Providers
We may share information with trusted third-party providers who help us operate our website or services, such as payment processors, email platforms, hosting providers, analytics providers, and customer support tools.
5.2 Legal Requirements
We may disclose information if required to do so by law or if we believe disclosure is reasonably necessary to:
- Comply with legal obligations or lawful requests
- Enforce our Terms of Service
- Protect our rights, property, or safety
- Protect the rights, property, or safety of users or others
- Investigate fraud, abuse, security, or technical issues
5.3 Business Transfers
If our business is sold, merged, reorganized, or otherwise transferred, your information may be transferred as part of that transaction, subject to applicable law.
6. Email Communications
If you subscribe to our mailing list or otherwise opt in, we may send you emails about guides, courses, updates, services, offers, and related content. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
We may still send non-marketing emails related to purchases, account access, support, or important service updates.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration. These measures may include secure hosting, access controls, software updates, encryption in transit where appropriate, and limiting access to information on a need-to-know basis.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Reasonable security practices and truthful privacy promises are important parts of operating an online business.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, which can include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal and operational exceptions
- Opt out of certain marketing communications
- Ask questions about how your information is used
To make a request, please contact us using the contact information below.
10. Third-Party Links and Services
Our website may contain links to third-party websites, tools, platforms, or services. We are not responsible for the privacy, security, or content practices of third parties. We encourage you to review their privacy policies before providing information to them.
11. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action. COPPA imposes specific rules for sites directed to children under 13 and for knowing collection from children under 13. :contentReference[oaicite:2]{index=2}
12. International Users
If you access our website from outside the country where our business is operated, your information may be transferred to, stored in, and processed in a country with different data protection laws than your own.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and may update the effective date at the top of the page. Your continued use of our services after any changes become effective means you accept the revised policy.